Microsoft 365 Consultant
Manage, support and optimise customer Microsoft 365 environments — Exchange Online, Teams, SharePoint, OneDrive and the security and compliance stack — across day-to-day administration, migrations and escalations.
- Location
- Gurugram
- Industry
- IT and Cloud Services
- Experience
- 5+ years
- Engagement
- Full time
What this job involves.
The Microsoft 365 Administrator role is responsible for managing, supporting and optimising Microsoft 365 environments for customers, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive and Microsoft 365 Security & Compliance solutions.
This individual will also participate in the planning, implementation and maintenance of Microsoft 365 services, migrations, security configurations and collaboration platforms, aligned with company standards and industry best practices.
What you will be doing.
- Manage and support Microsoft 365 environments for customers.
- Perform day-to-day administration of the Microsoft 365 Admin Center.
- Manage Exchange Online including mailboxes, mail flow, connectors, spam filtering and retention policies.
- Troubleshoot Outlook, Exchange Online and email-related issues.
- Perform Microsoft 365 migration activities including mailbox and tenant migrations.
- Configure and troubleshoot DNS, MX, SPF, DKIM, DMARC and mail routing.
- Support basic administration of Active Directory, Entra ID and hybrid environments.
- Manage users, licences, groups, permissions and Microsoft 365 subscriptions.
- Implement and support Microsoft 365 security features including DLP, MFA, Conditional Access and Defender.
- Support Microsoft Teams, OneDrive and SharePoint Online administration.
- Monitor service health, security alerts and compliance recommendations.
- Provide customer support and incident resolution as per SLA.
- Prepare technical documentation and coordinate with internal cloud and security teams during escalations.
The profile that fits this mandate.
- Hands-on experience administering Microsoft 365 tenants through the Microsoft 365 Admin Center.
- Strong Exchange Online skills across mailboxes, mail flow, connectors, spam filtering and retention policies.
- Experience running Microsoft 365 migrations, including mailbox and tenant moves.
- Working knowledge of DNS and mail-routing records — MX, SPF, DKIM and DMARC — and the ability to troubleshoot them.
- Familiarity with Active Directory, Entra ID and hybrid identity environments.
- Experience configuring Microsoft 365 security controls such as DLP, MFA, Conditional Access and Defender.
- Administration experience across Microsoft Teams, SharePoint Online and OneDrive.
- Comfortable supporting customers directly and resolving incidents within SLA.
- Clear technical documentation skills, and the ability to coordinate with cloud and security teams during escalations.
Send us your profile for this role.
This role is attached to your enquiry automatically — a consultant will come back to you on where your profile stands against it.
- Free for candidates — always.
- Reviewed by a consultant, not filtered by keyword matching.
- Your profile is never forwarded to a client without speaking to you first.
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